Onboarding

• What type of account can I open

• What documents are required to open an account

• What are the eligibility requirements to open an account

• How do I know if my account is approved

• How do I open an account

Account Management

• Description of dormant account

• How do I update my account opening information

• Description of risk tolerance assessment

• Description of exposure limit

Deposits & Withdrawals

• What cryptocurrencies can I receive and send

• How do I deposit cryptocurrencies

• How do I add an address to my whitelist

• How do I withdraw cryptocurrencies

Fees & Statements

• How are crypto trading fees charged

• How are crypto withdrawal fees charged?

• Where can I view my statements

• Should I pay taxes for crypto trading

Account Security

• Trading Password FAQ

Policy & Disclosure

• PantherTrade Token Admission Rules

• PantherTrade Client Agreement

• PantherTrade Disclaimer

• PantherTrade Privacy Policy Statement

• PantherTrade Risk Disclosure Statement

• PantherTrade Tax Self-Certification Statement

• PantherTrade Perjury Statement

• PantherTrade Federal Electronic Signatures in Global and National Commerce Act

Announcement

• Cancun Upgrade of the Ethereum network

• Panthertrade (Hong Kong) Limited Obtains VATP License Approval from the SFC

• BCP Drill Test Announcement

Others

• What should I do if I have problems